At ashmiraa.com, we understand that plans change. Our cancellation policy is designed to provide flexibility while ensuring smooth order processing. Please review the details below:
Order Cancellations
- Before Shipping:
- Orders can be canceled before the product is confirmed for shipping.
- To cancel, email us at [info@ashmiraa.com] or through website [ashmiraa.com].
- Full refunds will be issued for orders canceled within this period.
- After Shipping:
- Once the order has been shipped, cancellations are not allowed.
- You can initiate a return request after receiving the product if eligible under our return policy.
Cancellation for Customized or Pre-Ordered Items
- Customized or made-to-order items cannot be cancelled once the order has been confirmed.
- Pre-ordered items are eligible for cancellation within [ 24 hours] of placing the order.
Refunds for Cancelled Orders
- Approved cancellations will be refunded to the original payment method within [ 7-14 business days].
- For Cash on Delivery (COD) orders, refunds will be issued as store credit or via bank transfer.
Important Notes
- Cancellation requests must be made through official channels (email or website).
- Orders placed during sales, promotions, or with discount codes are non-cancellable.
- Delays in shipping due to unforeseen circumstances are not eligible for cancellations.
If you have any questions or need assistance, please contact us at info@ashmiraa.com.
Thank you for choosing ashmiraa.com! We appreciate your trust and support.
Please note that ASHMIRAA reserves the right to modify or update the shipping policy at any time without prior notice. Any changes will be reflected on our website, and by continuing to use our services, you agree to be bound by the updated terms.
